OUR PRIVACY POLICY

This Privacy Statement is designed to set out how SulitBox collects, manages, uses and protects the personal data or information that we may collect from or about you. It applies to all individuals who registers for an account with us for our services.

We recognize the importance of handling your personal data and it is our duty to properly manage, protect, and use information that you have entrusted us with. This includes protecting your privacy and ensuring the security of your Data in compliance with the requirements of the Data Privacy Act (Republic Act No. 10173 of the Philippines).

By registering for an account in our website, and using our services, you acknowledge and agree that you abide by the requirements and policies laid out in this Privacy Policy.

If you do not consent to the collection of your personal data, please do not register and use our services.

WHEN AND HOW DOES SULITBOX COLLECT PERSONAL DATA?

We will/may collect personal information about you:

When you register/create an account and/or use our services;

When you submit any form relating to any of our products and services;

When you interact with us via calls, and emails, including interaction with our customer service agents;

When you interact with us via our website which includes, without limitation, through cookies which we may deploy when you interact with our website;

When you grant permissions on your device to share information with our website;

When you provide feedback or complaints through our website or through email; or

When you submit, for any reason, your personal data to us.

WHAT INFORMATION DOES SULITBOX COLLECT?

We collect information from you when you register on our site, place an order, or fill out a form.

When ordering or registering on our site, as appropriate, the personal data that SulitBox may collect includes (but is not limited to): name, email address, billing and shipping address, and phone number.

By using our website and services, you agree not to submit inaccurate or misleading information to us. You agree to inform us of any inaccuracies or changes to such data. We reserve the right to require further documentation to verify the information you provide.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

HOW DO WE USE THE INFORMATION YOU PROVIDE?

Any of the information we collect from you may be used in one or more of the following ways:

To personalize your experience, and manage, and/administer your use of our website and services;

To process your use of our services;

To ensure personal safety and protect the rights and safety of others;

To identify and verify your purposes;

To improve and maintain our website, and administer updates that may be required to ensure smooth running of our website;

To address customer requests, suggestions, and support needs;

To process or complete transactions and/or fulfil requests for our products (

To administer promotions, news, or any site features;

To deal with customer services, provide instructions, and respond to enquiries raised by you or on your behalf;

To provide email updates on your orders, declared items, shipping, and tracking of your cargo;

To prevent and investigate any suspicious activities that may be unlawful and/or maybe against our privacy policy and shipping policy relating to your use of our website and services;

HOW DOES SULITBOX PROTECT YOUR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information when you use our services (i.e. place an order or enter, submit, or access your personal information). Your personal data is contained by using a secure server which can only be accessed by a limited number of employees authorized with special rights and are required to keep the information confidential.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database. However, there can inevitably be no guarantee of absolute security.

Private information such as credit cards, payment data, etc., used after a transaction will not be stored on our servers. Personal information will not be sold, exchanged, transferred for any reason whatsoever, without the customer’s consent other than for the sole purpose of delivering our products.

COOKIES

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

DOES SULITBOX DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

Information collected in our website are not sold, traded or transferred to other parties. This, however, does not include third party service providers, agents, affiliates who would be processing your personal data on our behalf to assist us in operating our website, and conduct transactions and services for you. We ensure that these third parties keep your personal data confidential and keep your information secure from unauthorized access, use, collection, disclosure, and processing. Your personal data will be retained as long as this is needed for the purposes mentioned above.

DOES SULITBOX RETAIN YOUR DATA?

Your data will be retained in accordance with the Privacy Laws and/or other applicable laws.

Your personal data will be retained as long as the purpose for which that personal data was collected is still being used and it’s necessary for business or legal purposes. Otherwise, it will be removed or anonymized.

HOW CAN YOU ACCESS, CORRECT, OR DELETE YOUR DATA WITH US?

If you have an account with us, you may access or correct your personal data currently in our possession through your My Account Dashboard. We recommend that you update your profile with any changes or errors on your personal data that occur.

If you wish to delete any of your information disclosed to us that is no longer necessary for our services, or withdraw your consent for the collection and/or disclosure of your personal data that we have acquired, you may do so by contacting us through our Contact Us page.

We may charge an administrative fee for providing you with access to your Data in response to such request.

By using our website and availing our services, you acknowledge and accept our websites privacy policy and changes that may be made thereafter.

You will be notified if there have been any changes in our Privacy Policy. We reserve the right to amend our Privacy Policy any time.

CONTACT US

For questions or concerns about our privacy practices, please contact us via email to customer_support@sulitbox.com